Privacy Policy

How We Protect Your Personal Information

Last updated: September 05, 2025

Your Privacy Matters: At Sahllah, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Information Type Examples Collection Method
Account Information Name, email, password, profile data Registration forms, profile updates
Campaign Data Ad content, targeting preferences, budgets Campaign creation and management
Usage Information Page views, clicks, feature usage Analytics and tracking
Device Information IP address, browser type, device ID Automatic collection

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our advertising management services
  • Processing your campaigns and facilitating ad delivery
  • Personalizing your experience and improving our platform
  • Communicating with you about updates, support, and promotional offers
  • Analyzing usage patterns to enhance our services
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and protecting our rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Third-Party Platforms: With advertising platforms (TikTok, Snapchat) as necessary to deliver your campaigns
  • Service Providers: With trusted partners who assist in providing our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly authorize us to share your information

4. Your Privacy Rights

You have several rights regarding your personal information:

Access Rights

Request a copy of the personal information we hold about you.

Correction Rights

Update or correct inaccurate personal information in your account.

Deletion Rights

Request deletion of your personal information, subject to legal requirements.

Portability Rights

Receive your data in a structured, machine-readable format.

Objection Rights

Object to certain types of data processing for legitimate interests.

Restriction Rights

Request limitation of processing in certain circumstances.

5. Data Security

We implement robust security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response procedures for security breaches

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements
  • Prevent fraud and abuse of our services

Account information is typically retained for the duration of your account plus 3 years after closure, unless longer retention is required by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic platform functionality
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and customizations
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings or our cookie consent manager.

8. International Data Transfers

Sahllah operates globally, and your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses approved by regulatory bodies
  • Binding corporate rules and certification schemes

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or platform notifications. Your continued use of our services constitutes acceptance of the updated policy.

Privacy Questions or Concerns?

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

privacy@sahllah.net